Financial Assistance

Regional Medical Center (RMC) understands that unexpected medical expenses can generate concern for you and your family. Therefore, we offer financial assistance to our community and families in need. Based on specific qualifying information (income and family size), we have created easy to follow guidelines to help you determine if you might be eligible for financial assistance.

Financial Assistance Policy

To view or print a copy of RMC's Financial Assistance Policy, click here. (PDF - Acrobat Reader required)

How to Apply for Financial Assistance

When you are registered as a patient, RMC will ask about your coverage for healthcare services. If you do not have coverage or it is not likely to be sufficient, you may request a Financial Assistance Application and a copy of our Financial Assistance Policy if needed. You may call 803-395-2079 (toll free in S.C. 1-800-476-3377, ext. 2079) or 803-395-2539 to have a Financial Assistance Application mailed to you. A Financial Counselor is also located in the hospital (Patient Registration Entrance) and will be able to answer any questions you may have and assist you with the application.

You will need to complete the Financial Assistance Application and submit it to the hospital.

Please read the application in its entirety and attach ALL required information before mailing or bringing it to the Patient Account Services Office. IF YOU DO NOT INCLUDE THE REQUIRED INFORMATION, YOUR APPLICATION WILL BE DENIED.

The application requires information on household income and the number of dependent members of the applicants’ household/immediate family. Approval / Denial is based on the number of dependents along with earned and unearned income. Consideration is not based on income-to-debt ratio. Applicants who may qualify for government assistance will be notified of this and asked to cooperate in full with the other program. If the applicant is denied for governmental assistance for a valid reason, financial assistance will be reconsidered.

**No child under the age of 19 will be considered for financial assistance unless a valid Medicaid Denial is received**

The application cannot be completed without income verification. You must sign and date the application in the space provided before the application is accepted for consideration.

All applications will receive a fair and equitable evaluation by the Financial Assistance Designee.

Please either deliver your completed application with required information attached to DECO Recovery Management Office near the Patient Registration Entrance or
Mail to:
RMC DECO Recovery Management
3000 St. Matthews Road
Orangeburg, SC 29118

If it is determined you are eligible for assistance, RMC will notify you and let you know how much assistance is available. If it is determined you are not eligible for assistance, RMC will let you know that in writing and give a brief explanation of the reason.

It is important to note that if you qualify for financial assistance, you will not be charged more for services than the amount generally billed to those who have insurance. This is calculated utilizing the Look-Back Method.

Financial Assistance for Those Unable to Pay the Full Cost of Care

Regional Medical Center (RMC) is a nonprofit entity that offers a range of financial assistance programs to ensure that quality healthcare is accessible for everyone including those who are least able to afford it.

Please Note: Any patient seeking emergency care will
be treated without regard to ability to pay.

To determine your eligibility for financial assistance, RMC considers:
  • The medical necessity of services received. In short, medically necessary services save your life, make you well, or prevent a medical condition from becoming worse. Medical necessity will be determined by a physician. In determining medical necessity, RMC follows all requirements of the federal Emergency Medical Treatment & Labor Act (EMTALA) and applicable laws and regulations.
  • Your ability to pay for the services. RMC looks at income and family size.
You may qualify for 100% of your care provided for free, or a discounted charge under one or both of these criteria:
  • Your family income is low. Free care may be available to patients with family income less than or equal to 200 percent of the Federal Poverty Level, and/or
  • You are considered medically indigent. This could apply if you are uninsured, under-insured, or suffer a catastrophic illness.