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THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.
PLEASE REVIEW IT CAREFULLY.
These Privacy Practices apply to Regional Medical Center of Orangeburg & Calhoun Counties (RMC) including, without limitation, the following facilities: Bamberg - Barnwell Emergency Medical Center, Urgent Care-Santee, Mabry Center for Cancer Care, Home Care of Regional Medical Center, HEALTHPLEX at Regional Medical Center, HEALTHPLEX-Santee, HEALTHPLEX-Branchville, HEALTHPLEX-Holly Hill, HEALTHPLEX-St. Matthews, Orangeburg Surgical Associates, Palmetto Surgical Group, Palmetto Urology, South Carolina Orthopaedic Institute, RMC Cardiology (George Castro, MD, John Hutto, MD, Samuel King, MD; Mark Krzyston, MD), RMC Cardiac Imaging, RMC Internal Medicine (Lamar Dawkins, MD), RMC Obstetrics & Gynecology (David Gillespie, MD; Thomas Key, MD, Dorwin T. Moore, MD, FACOG, Bruce B. Williams, DO, FACOG), RMC Occupational Medicine, and Edisto Regional Health Services to include: RMC Primary Care-Bamberg; RMC Primary Care-Branchville; RMC Primary Care-Holly Hill; RMC Primary Care-Orangeburg (two locations: 1. 1619 Carolina Avenue and 2. 1750 Village Park Drive); and RMC Primary Care-St. Matthews, all of which are referred to as RMC in this notice. These Privacy Practices also apply to physicians, such as radiologists, pathologists and anesthesiologists, while they are treating you at RMC. These physicians may not be employed by RMC but participate in an organized health care arrangement with RMC, and RMC and the physicians are permitted to use and disclose your health information among each other for their joint treatment, payment and health care operations.
UNDERSTANDING YOUR HEALTH RECORD AND HEALTH INFORMATION:
Each time you visit a hospital, physician, or other health care provider,
a record of your visit is made. Typically, this record contains your symptoms,
examination and test results, diagnoses, treatment, and a plan for future
care or treatment. This information, often referred to as your health
or medical record, serves as a
YOUR HEALTH INFORMATION RIGHTS:
Although your health record is the physical property of the health care
provider or facility that compiled it, the information belongs to you.
You have the right to request a restriction on certain uses and disclosures
of your information. This includes the right to obtain a paper copy of
the Notice of Privacy Practices and upon request, inspect, and obtain
a copy of your health record.
You have the right to request that RMC communicate with you in a certain way. For example, you may ask that RMC only conduct communications about your health information with you privately with no other family members present. If you wish to receive confidential communications, please inform your admission personnel or your nurse. RMC will not request that you provide any reasons for your request and will attempt to honor your reasonable requests for confidential communications. You have the right to obtain an accounting of disclosures of your health information, and the right to revoke your authorization to use or disclose health information except to the extent that action has already been taken.
If you believe that your health information records are incorrect or incomplete, you may request that RMC amend those records. That request must be made in writing to RMC’s Privacy Officer. The request to amend your health record may be denied if:
OUR RESPONSIBILITIES:
This organization is required to maintain the privacy of your health information, provide you with a notice as to our legal duties and privacy practices with respect to information we collect and maintain about you, abide by the terms of this notice, notify you if we are unable to agree to a requested restriction, accommodate reasonable requests you may have to communicate health information by alternative means or at alternative locations. We reserve the right to change our practices and to make the new provisions effective for all protected health information we maintain. Should our information practices change, we will post the revised notice. We will not use or disclose your health information without your written authorization, except as described in this notice.
FOR MORE INFORMATION OR TO REPORT A PROBLEM:
If you have questions and would like additional information, you may contact RMC’s Privacy Officer at 803-395-2100. If you believe your privacy rights have been violated, you can file a complaint with the Privacy Officer or with the secretary of Health and Human Services. You may also file an anonymous complaint with the National Hotline Service at 1-888-398-2633. There will be no retaliation for filing a complaint.
EXAMPLES OF DISCLOSURES FOR TREATMENT, PAYMENT AND HEALTH CARE OPERATIONS
EFFECTIVE DATE: April 14, 2003
Revised: June 21, 2018
How to Get Copies of Your Medical Information
Only patients can authorize the release of his/her records, but the patient
can authorize the release to another individual. After death, only the
person appointed as the “personal representative” by Probate
Court can authorize the release of the deceased’s medical records.
If you submit a request for a medical record, there will be a reasonable
charge in accordance with state and federal laws. Regional Medical Center
does not charge a fee for information requested by or for your physician
for continuity of care. For questions regarding requests for copies of
medical records, please contact the Health Information Management Department
at 803-395-2272. Business hours are 8:00 am to 5:00 pm, Monday through Friday.
My Patient Record Online
RMC patients can access a portion of their electronic medical records through
My Patient Record on our website. Patients can view and print labs, documents, medications,
allergies and visit summaries, and they can communicate securely with
their RMC physician office for an appointment or questions. If you would
like to access your patient record online, please contact an RMC Registration
staff member or your RMC physician office. You will need to show a picture
ID and verify some information and then you will receive an email invitation.
Once you receive the email, click on the link and answer the questions
to complete your registration. Only adults 18 years and older are permitted
to access their records online at this time. For technical questions about
My Patient Record online, please call 1-877-621-8014 between 8:00 am to
8:00 pm (EST), Monday through Friday except holidays.