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Patient Safety Results

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The Regional Medical Center continuously strives to improve overall patient experiences. We value and encourage your feedback to improve care.

HCAHPS

Your healthcare is our priority. To determine where improvements are needed, this hospital takes part in the Hospital Consumer Assessment of Health Providers and Systems (HCAHPS) survey. The HCAHPS survey measures your satisfaction with the quality of your care. It is designed to be a standardized tool for measuring and reporting satisfaction across all hospitals in the United States. After you are released from the hospital, you may be selected to participate in the HCAHPS survey. The survey asks multiple choice questions about your hospital stay. Please take the time to fill out the HCAHPS survey; your feedback is valuable!

The HCAHPS survey is backed by the U.S. Department of Health and Human Services. The survey is used to improve the quality of healthcare. HCAHPS makes survey results public so hospitals are aware of where changes are needed. The results also enable healthcare consumers to review and compare hospitals before choosing a healthcare provider.


You may access results for the Regional Medical Center and compare our patient satisfaction scores with those of other hospitals. The following links contain our scores on quality of care and important patient safety information for our customers.

Hospital Compare is a government website that allows users to compare  the quality of care provided by hospitals. The information  provided on this website is based on HCAHPS survey results.
www.hospitalcompare.hhs.gov

The Joint Commission has created quality and safety standards for healthcare organizations. The Joint Commission reviews, accredits and certifies healthcare organizations that meet its high standards. Quality reports for all accredited organizations are available on its website.
www.qualitycheck.org