At the Regional Medical Center, you can now pay your bill using our online payment form.
Overview of Patient Financial Services
The Regional Medical Center’s (RMC) Patient Account Services staff is here to assist you with your billing and insurance payment questions.
The Regional Medical Center accepts all insurances – none are refused. Our experienced staff helps with filing insurance, Medicare and Medicaid claims and attempts to make the business end of your hospital experience easier for you and your family.
Patient Account Services
Location / Hours / Phone / Email
Inpatient/Outpatient Entrance at the Hospital
3000 St. Matthews Road
Orangeburg, SC 29118
Monday-Friday 8:30 a.m. - 5:00 p.m.
803-395-2257 or 1-800-476-3377, ext. 2257
billinginquiry@regmed.com
Patient Billing - as a courtesy to our patients, RMC will file all necessary third-party payor claims once the information has been provided to us. RMC has signed managed care/preferred provider contracts with the following insurance carriers:
- Aetna
- APS Behavorial Health (State Employees)
- Blue Choice
- BCBS Par Contract Indemnity
- BCBS
- BCBS Medicare Advantage
- BCE Emergis
- Beech Street
- Care Improvement Plus Medicare Advantage
- Carolina Care Plan
- CIGNA
- Community Care Network
- Coventry First Health Leased Network
- Health Mark Corporation PPO
- MedCost
- Mohawk Carpets
- MultiPlan – AHP/UP & UP
- Premier
- Select Health – Medicaid HMO
- SouthCare
- TriCare
- Unison – Medicaid HMO
- United Healthcare
- WellPath Select/Coventry National
If you do not see your network here, please call to verify status or inquire about the possibility of adding.
Once you have been discharged, you will receive an initial statement that includes a summary of your charges.
After third-party payment has either been received or denied (see Insurance Claims for more information on denials), RMC will then send you a statement of your payment responsibilities. For your convenience, payments or payment arrangements may be made:
- Online via RMC’s Online Bill Pay service with a debit card or credit card – 24 hours a day, 7 days a week.
- In person with cash, check, debit card or credit card during regular business hours at the cashier window in the Annex Building at the hospital.
- Via phone with check, debit card or credit card during regular business hours by calling 803-395-2257.
- By mail. Send payment with your statement stub to:
The Regional Medical Center
Attn: Patient Account Services
P.O. Box 1306
Orangeburg, SC 29116
- By financing with a bank loan at a financial institution of your choice.
Monthly payment options are available.
Charity Care Forgiveness. To determine eligibility, a charity care application with required documentation must be completed and delivered to the Regional Medical Center Patient Account Services Office at 3000 St. Matthews Road, Orangeburg, SC 29118, or mailed to RMC’s Patient Account Services Office, P.O. Box 1306, Orangeburg, SC 29116. Those eligible for charity care adjustments will be notified. If you have questions about charity care, please call 803-395-2257.
RMC will work with all patients to provide satisfactory payment schedules. If you have questions about payment options, call 803-395-2257. South Carolina residents may call toll free at 1-800-476-3377, ext. 2257.
NOTE: If you receive certain tests or procedures during your hospital stay, you will receive multiple bills. For example, a patient could receive bills for services performed by a surgeon, or anesthesiologist and a radiologist (physician who reads x-rays). Also, if you have surgery that requires pathology services, you will receive a bill for professional interpretation fees from the physician (pathologist) who evaluates the sample. Billing questions for these entities should be addressed to the contact information included in the billing statement.
Insurance Claims - RMC’s patient account services staff works as a patient advocate with insurance companies to ensure claims are processed and paid in a timely manner. Our staff helps you weed through the often-confusing claims and denial process. RMC is committed to resolving claim issues quickly to help our patients avoid the stress of delayed or unpaid claims. If you have questions about your insurance claim, please call
Patient Account Services - 803-395-2257
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